Flyers who are planning to book Ethiopian flights must familiarize themselves with Ethiopian Airlines policy to avoid hassles, as the airline offers various policies for cancellation, refund, and more due to various unexpected situations.
Travellers can also contact Ethiopian representatives by calling them at +1-844-402-8105 in order to get assistance in any emergency situations that can affect their travel. Further, move ahead and explore the article below, which will help you understand the various policies for Ethiopian Airlines.
Overview Of Ethiopian Airlines Cancellation Policy
Sometimes, there are some situations that insist we cancel our travel plans. In this case, you must have a complete understanding of Ethiopian Airlines cancellation policy in detail. This policy is specially designed to facilitate passengers who wish to cancel their bookings. Let’s acknowledge the policy with the help of the following points:
Under the cancellation policy for Ethiopian Airlines, you can cancel your flight before the departure, up to 24 hours before the take-off time.
Moreover, this policy allows the passengers to cancel their flight for free within 24 hours of booking for free, provided the flight is booked up to at least seven or more days prior to the flight departure.
If you fail to cancel your flight within the risk-free window, you will have to pay Ethiopian Airlines a cancellation fee that starts from $30 to $140, depending on the flight route.
Additionally, passengers can cancel their flight through the official website of the airline or by directly connecting to its customer service team at +1-844-402-8105 (24/7).
If the airline cancels your ticket due to safety reasons, then you will get a complete refund or a chance to rebook your flight for free. The choice is yours, what you choose from both options.
Keep in mind that the cancellation rules are applicable only to tickets purchased directly from Ethiopian Airlines.
It is important to know about the cancellation policy based on the airfare at the time of flight booking.
About Ethiopian Airlines Refund Policy
After cancellation, learning about the refund policy is an important thing. So, you need to explore the Ethiopian refund policy now so that you will be able to get your refund after cancelling your flight tickets. The following key pointers will help you to get into the refund policy with clarification:
If a passenger cancels their flight within the specific risk-free time (24 hours From Booking), then they will be eligible to claim a complete refund as said Ethiopian Airlines refund policy.
However, they will not get a complete refund when they cancel their flight after missing this period.
Also, your refund eligibility depends on the type of airfare: refundable or non-refundable.
Passengers with refundable airfare can expect a complete Ethiopian Airlines cancellation refund in the original form of payment, and those with non-refundable will only get travel vouchers as a refund for upcoming bookings.
Make sure that you can use these vouchers within one year from the date of issuance.
You can claim your refund through the official site of the airline, customer service, email address, or directly visit the airline ticket office.
In addition to this, Ethiopian Airlines offers refunds within 7 to 20 working days based on the mode of payment used by the passenger.
If you do not receive your refund on time, you are free to contact the airline round the clock to inquire about the same.
Things To Know About Ethiopian Airlines Flight Change Policy
Due to unforeseen situations, travellers sometimes need to change their travel plans to manage the situation. For this, Ethiopian Airlines has designed a change policy so that changing flights will be easy. The rules of the policy are easy to understand and straightforward, as described in the below-mentioned information:
According to the Ethiopian Airlines change flight policy, you can change your flight before the planned departure time.
Moreover, the airline permits you to modify flight details such as time, date, destination, name, etc.
Remember that the passengers cannot change their flight details once the flight departs.
The process of flight change can be done easily by navigating to the official website of Ethiopian Airlines or calling its representatives at +1-844-402-8105 (Available 24/7).
Passengers with Ethiopian Airlines can change their flight with no additional fee by doing so within 24 hours of flight booking.
But, after 24 hours, the airline will ask you to pay Ethiopian Airlines change fees based on the airfare and type of route.
The cost to modify a flight ranges between $75 to $200 depending on the distance of the travel and other related factors.
If the airline delays your flight for three or more hours, then you can change your flight for free as per your travel plans without paying any fee.
In case of a connecting flight, the airline will cancel all the legs if you change one leg of the flight.
There is an open ticket option is also available with Ethiopian Airlines that allows you to keep your ticket open and use it anytime within one year of issuance.
Overview Of Ethiopian Airlines Name Change Policy
Many times, it may happen when travelers input the wrong or incorrect name on their flight ticket while making their reservation. However, it needs to be changed as the airline requires the correct name of the passengers on the ticket as mentioned on their government-approved photo ID. If you also did the same things, then you should read the following points before changing your name to make the name modifications smooth:
In accordance with Ethiopian Airlines name change policy, passengers can change their name on their flight ticket when needed.
Make sure to make all the name changes or corrections up to 48 hours before the planned departure of the flight under the policy for Ethiopian Airlines.
Please fill out the form to change the name on your reservation if you are travelling with a different name from what is in the booking record and submit it.
Additionally, since Ethiopian Airlines tickets are non-transferable, a complete name change is not allowed.
Besides, you can also change your name by directly visiting the official website of Ethiopian Airlines.
You need to provide the complete name as it appears on the passenger’s travel document or passport.
Keep in mind that passenger names must contain only English alphabetical characters.
Ensure that you cannot change the complete name on your ticket as it is prohibited according to the name change policy for Ethiopian Airlines.
Want To Gather More Information?
For your convenience, we have provided enough information about different policies for Ethiopian Airlines, such as cancellation policy, refund policy, change policy, and more. But if you are willing to get additional information or have any queries regarding Ethiopian Airlines policy, please call our professionals at Tours N Travel Pro on the provided number.
Frequently Asked Questions
If you cancel a flight that has already departed, you will lose your ticket value and will not get any future travel credit. The U.S. Department of Transportation allows passengers to claim a refund if the flight is disrupted and you decline the rebooking offers, even if you purchase a non-refundable fare.
Ethiopian Airlines offers a refundable booking service for a small additional cost that allows you to apply for a 100% refund if you do not board your flight due to unexpected situations. However, you will not get a refund when you miss or cancel your flight for your own reasons after 24 hours of purchase.
Yes, you can submit a request to change the date of your flight if you are planning to travel on another date. Along with this, you can also change your name, time, etc, if needed, depending on your travel requirements. For assistance, you can contact representatives at +1-844-402-8105 or through digital channels.
To make a name change on an Ethiopian Airlines booking, you need to contact the airline's customer service by dialling a phone number at +1-844-402-8105. Remember that minor modifications such as spelling corrections or adding a middle or last name are permitted, but the ticket transfer to another person is not allowed.
When it comes to domestic flights, the flight change fees range between $75 to $200 or more based on the type of airfare purchased by the passenger. Additionally, passengers with Business class and First class cane enjoy more flexibility with lower flight change penalties.
