Frequently Asked Questions
With Copa Airlines, the tickets are usually non-transferable. That means, you cannot transfer your flight to someone else by changing complete passenger’s name on the ticket. In this condition, you can cancel your flight and rebook it again with updated name by paying the cancellation charges.
You are eligible for a flight refund when your flight is delayed by more than 5 hours, and you are no longer to board your flight. Or if your flight is cancelled by the airline less than 14 days before departure and the alternative flight options do not suit your travel plans.
Non-refundable tickets retain the value for future travel use while they are valid for only one year from the date of issuance. At the time of booking new flight tickets, the corresponding change penalties will apply. Similarly, the ticket credit credit is non-transferable and can only be used by the original owner of the ticket.
With Copa Airlines, you can cancel your flight online through the official website, mobile application, or live chat feature. By cancelling your flight within 24 hours of booking, you can expect a complete refund for the unused portion of your ticket.
Copa Airlines significantly charges a flight change cost when changing booking details which depends on the travel route and fare type. Similarly, the fees ranges from $75 to $200 from domestic routes while the change fee for international flights may vary.