The scope of Southwest Airlines proposed business model transformation includes shifting from open seating to assigned seating. It introduces premium seats with additional legroom to eliminate free checked bags for most passengers and expand eye flights. These changes aim to increase the revenue, improve operational efficiency, and boost the profitability to complete additional growth in the industry landscape.
Southwest Airlines is making major modifications to compete with other airlines, boost revenue, and attract more travellers through shifting from its low-cost and no-frills model. The key changes include introducing a premium product with first-class seats and airport lounges, expanding international routes, and moving to assigned seating and checked baggage fees.
No! Southwest Airlines will not offer traditional business class with lie-flat seats as it has offered a single class cabin to the passengers. It will not include private cabins or lie-flat beds while Southwest Airlines is announced about their assigned seats policy and a Choice Extra fare bundle with advantages like additional legroom seats and priority boarding.
Southwest Airlines’ first premium lounge will be located at Honolulu’s Daniel K. Inouye International Airport in Hawaii. Similarly, the airline has secured approval to lease the space and will be developing a two-story lounge there.
Southwest Airlines has not yet declared final access rules but passengers can get access through a premium credit card that may offer the direct lounge access and day-pass options. The access will mirror industry trends that grant entry to the premium credit cardholders and top-tier elites with other available options.
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