Customers can book their flights through three different methods which include visiting the lufthansa.com website and using the Lufthansa app and contacting a Lufthansa Reservations agent. The service is also available through travel agencies.
Members of Miles & More program receive miles for their qualifying reservations while certain ticket types and membership levels provide them with extra advantages. The fare rules contain specific details about which items are not included.
Some routes provide a free 24-hour hold option which passengers can use to reserve their seats or they can select the paid hold alternative. The service availability depends on the specific market and multiple fare types.
Passengers can use credit and debit cards which include Visa and Mastercard and Amex as well as PayPal and bank transfer in certain areas. The country determines which payment options and service fees available to customers.
Customers can modify their bookings through “My bookings” or they can contact the Reservations department. The ticket type determines which fees customers must pay for changes and fare differences that occur.
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