Hawaiian Airlines Flight Canceled? Your Refund Guide

Sometimes plans change. Whether you need to cancel or change your Hawaiian Airlines flight, it’s important to know how their Hawaiian airline refund policy works so you can get your money back or at least a travel credit with less stress.Hawaiian Airlines has created a clear and easy refund policy to make things simple for passengers. If you need to want to request a refund, help is just a follow few steps :

Key Aspects Of The Hawaiian Refund Policy

Before navigating to request for refund upon changes in flight bookings, it is crucial for the travellers to be fully informed about the airline policies. Checking the Airlines refund policy and understanding your rights as a passenger will assist you in claiming refunds without any hassle. Here are the crucial aspects of the refund policy that every traveller must be aware of:

• Firstly, to be eligible for claiming refunds, passengers must ensure their flight tickets are booked from official sources via the Hawaiian airline website, call, at the airport, etc.

• If any passengers cancel their tickets as per Hawaiian Airlines 24-hour cancellation policy, they will be eligible to claim full refunds.

• In any case, if the Airline cancels the flight, passengers can claim a refund from the Airline. However, if the reason for flight cancellation is in the control of the airline authority, like technical faults, unavailability of aircraft or staff, etc.

• Passengers with refundable fare tickets will be entitled to claim refunds upon cancellation in their original mode of payment.

• If you want to claim a refund, you must ensure to cancel your flight at least 7 days before the flight departure time.

• The refunds for the partially used tickets will be made only for the unused portion of the flight ticket. No full refunds will be issued by the airline.

Hawaiian Airlines 24-Hour Refund Policy

Hawaiian Airlines is well known for its top-notch services and amenities to the passengers, ensuring smooth and comfortable travel. To simplify the refund process, Hawaiian Airlines offers 24 24-hour policy to travellers; it comes with the utmost flexibility, and passengers can make any changes to their flight booking. While making changes or cancellations within the 24-hour window, passengers are exempt from paying any additional charges to the Airline.

Under this policy, travellers will be entitled to claim a full refund from the airline in case of flight cancellations regardless of the ticket fare type, whether it is a refundable or non-refundable ticket. While processing the refund, the Airline will not charge or deduct any cancellation or any other charges from the amount.

Seamless Ways To Claim Refunds From Hawaiian Airlines

Hawaiian Airlines understands the stress of passengers while making changes and processing refunds. Thus, to reduce stress, the airline offers various online and offline methods to ask for refunds from Hawaiian Airlines. Take a look at the details steps to claim your refund using various online and offline methods:

Seek Refund Using The Customer Service Number.

1. Speak with an Hawaiian Airlines official directly at 1-800-367-5320 or +1-866-679-5070 to expedite the refund procedure.

2. After dialling the number, carefully follow the IVR’s instructions.

3. An airline executive will connect over the call.

4. Request a refund from them.

5. To locate your reservation, give all of the flight booking information.

6. When they get it, they may request certain pertinent papers as well as explanations for any flight cancellations or adjustments.

7. Give the justification and all of the legitimate documentation.

8. Make sure to verify all the details before sending in your request. Since inaccurate information may cause your refund procedure to be delayed.

9. The Airline will send you a confirmation email with a link to your refund status as soon as your request is submitted.

10. You may check the status of your refund procedure by using the link.

Claim Refund Using The Customer Service Number

1. Open the official Hawaiian Airlines website on your device to begin the refund request process.

2. To access your account, enter your login information.

3. Next, locate and choose the Manage Bookings option.

4. You can choose to seek a refund there.

5. When you click on it, a form to seek a refund from Hawaiian Airlines will show up on your screen.

6. Enter all the information carefully, and include any supporting documentation to help speed up the refund process.

7. Make sure to verify all the details before sending in your request. Since inaccurate information may cause your refund procedure to be delayed.

8. The Airline will send you a confirmation email with a link to your refund status as soon as your request is submitted.

9. You may check the status of your refund procedure by using the link.

Request A Refund At The Airport.

1. Head to your nearest airport and make sure to carry all essential documents.

2. Upon reaching there, head to the customer service desk.

3. There, you will see representatives who are available to assist you.

4. Ask the representative to request a refund on your behalf.

5. To locate your reservation, give all of the flight booking information.

6. When they get it, they may request certain pertinent papers as well as explanations for any flight cancellations or adjustments.

7. Give the justification and all of the legitimate documentation.

8. Make sure to verify all the details before sending in your request. Since inaccurate information may cause your refund procedure to be delayed.

9. The Airline will send you a confirmation email with a link to your refund status as soon as your request is submitted.

10. You may check the status of your refund procedure by using the link.

Circumstances Not Eligible For Hawaiian Airline Refunds

As per the Hawaiian refund policy, there are only some circumstances under which passengers can claim a refund. However, the rest of the reasons for flight cancellations don’t qualify for refunds. Passengers will not be entitled to claim any refund if:

• Passengers made changes in their travel plans and cancelled their flights voluntarily.

• Passengers failed to cancel the flight within the deadline.

• Any route or other changes for the flight departure from Australia, USA, Korea and terminating in Japan.

• Passengers bought a ticket at a lower fare using any offer or discount, but the flight was changed or rescheduled by the Airline at a higher fare.

• Passengers booked flight tickets in preferred or extra comfort seats and decided to change to a lower class seat.

Final Words

Prior to seeking a refund from Hawaiian Airlines, ensure to be well aware of the crucial insights of the Hawaiian Airlines refund policy. However, the Airline offers customer-friendly and simple policies to the passengers so that they can easily claim refunds upon flight changes and cancellations.

If you still have any questions or queries regarding the refund policies, let our Tours N Travels pro experts help you. Dial +1-866-679-5070 and get connected in no time.