Are you stressed about your Refund for canceled Air Canada flights? Do not worry, as we are here to help you claim your Refund smoothly. The Air Canada Cancellation Policy provides straightforward methods for obtaining a refund on canceled/ delayed flights. Whether you want your ticket value back on voluntary or involuntary flight disruptions, Air Canada has got you covered in all cases. We have included all the important aspects of the Air Canada cancellation policy and refund rules in this blog.
What is the Air Canada Cancellation Policy?
Air Canada provides a full refund on canceled flights within the 24-hour booking period. After this period, a Refund for your canceled Air Canada flight will depend on the ticket fare you purchased.
While the refundable fare options give travelers almost a full refund, non-refundable ticket options are non/partially refundable. As per the Air Canada cancellation policy, the Airline also deducts charges for voluntary flight cancellations and refunds. Travelers can avoid every inconvenience by utilizing Air Canada’s free cancellation and refund grace period (initial 24 hours of flight booking).
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Key Points related to Air Canada Cancellation and Refund Policy
It is essential to understand the Air Canada ticket refund policy to recover the maximum value of your reservation. We have shared some key insights into the Air Canada cancellation and refund policy below.
Air Canada allows a refund for different reasons (flight cancellations/ delayed flights/ denied boarding).
You are allowed a full refund on flight cancellations made within 24 hours of the ticket purchase time.
The Comfort/ Flex/ Standard Economy tickets are not eligible for a refund in Air Canada.
After the grace period, the Air Canada flight refund policy depends on the fare type of the passenger.
Air Canada has the strictest refund rule for Basic Economy tickets.
Super Elite members of Air Canada enjoy a full refund with zero cancellation fees.
Passengers are charged up to 200 Canadian Dollars for voluntary flight cancellation & Refund.
Air Canada allows passengers to apply for a refund in both online and offline methods.
Air Canada takes approximately 5 to 20 days (working days) to complete the refund procedure for flights to/from the USA.
Can I Cancel My Air Canada Flight For Free?
Yes, the airline offers a flexible Air Canada cancellation policy for 24 hours for the convenience of its passengers. Within 24 hours of making a flight reservation, anyone can cancel their flight without paying a fee. According to these rules, passengers can cancel their flight with no fee under the following conditions:
- Cancel your reservations within 24 hours of purchase.
- The booking date must be seven or more days before the departure time.
If both situations stand true, passengers can expect a refund in the original form of payment under Air Canada refund policy. Therefore, you can cancel your flight for free like that. Moreover, you can receive free or flexible cancellation options when you are holding a higher-class ticket with refundable eligibility.
What is the Air Canada 24 Hour Cancellation Policy?
Air Canada offers a complete reimbursement of the flight fare for cancellations made within 24 hours of the booking period. Both refundable and non-refundable fare types are eligible for a full refund during this risk-free period. Air Canada refunds the ticket value to the original payment mode. For applicable cases, Air Canada processes the Refund as travel credits for future flight bookings with them. The Air Canada full refund policy applies only to flights with a departure date at least 7 days in advance.
Air Canada Economy Class Cancellation Policy
You can get a full refund under the Air Canada Economy class cancellation policy during the 24-hour risk-free period. After this time limit, your fare type will determine the refund eligibility. Air Canada generally does not offer the cancellation facility to Basic Economy passengers.
Cancellation Policy in Business Class of Air Canada
The 24-hour window (from the time of ticket purchasing) allows you a free cancellation on all Business class tickets of Air Canada. Your ticket conditions (refundable/ non-refundable) will determine the cancellation policy after the grace period. Your Business Class Air Canada ticket does not automatically make you eligible for a full refund. Passengers should always check the fare conditions associated with their ticket while booking Air Canada flights.
Air Canada Premium Economy Cancellation Policy
You will get free cancellations within 24 hours from the time of booking. Your fare rules (included in your reservation receipt) will determine your cancellation policy after a 24-hour grace period.
Air Canada Cancellation Fee
Our travel plans can change rapidly, leading to the cancellation of our itinerary. The Air Canada flight cancellation and refund policy provides you with the flexibility to claim a refund in various scenarios. You will have to pay certain charges in the form of a cancellation fee. The Air Canada refund amount depends on the following factors:
Cancellation Type
Time of cancellation
Fare Option
The involuntary/ 24-hour flight cancellation gives a full refund. The charges deducted from the refund value on different options have been shared below.
Basic Fare: These tickets are non-refundable.
Standard/ Comfort tickets have a cancellation fee of 200 Canadian Dollars.
Latitude Fare has no cancellation charge (CAD 50 applies for cancellations made within 2 hours of flight departure).
Flex fare: Full Fare is refunded. However, if flights are canceled within 2 hours of departure, passengers are charged a cancellation fee of CAD 100.
Super Elite travelers of Air Canada get a full refund on their reservation withdrawal.
Award Tickets: CAD 125 for online cancellations, CAD 150 for offline (through customer support).
Your ticket’s refund value will be deducted by CAD 100 (customer care cancellation) or CAD 30 (online cancellation) if you have a Diamond status with Air Canada.
How Can I Cancel Air Canada Flights?
The Air Canada cancellation policy provides multiple methods for canceling your flights. Passengers can use the online methods as well as the offline approach to make Air Canada flight cancellations. We have shared all these methods below.
Air Canada Flight Cancellation through Official Website
Travelers can use the online portal/ mobile app to claim a refund with Air Canada. You can do so by reaching the official website.
Go to the Air Canada official website.
Head to the “Visit My Bookings” or trip section.
To retrieve the reservation details, passengers will need to provide their Ticket number/ Booking reference. They will also have to enter their last name.
Travelers will receive the cancellation option in their ticket.
Proceed with the cancellation by paying the associated charges (if applicable).
You will get the Air Canada ticket cancellation mail at your registered email address.
Air Canada Cancellation Steps via Mobile App
You can also use your mobile Phone to cancel your Air Canada flight tickets.
Download the official Air Canada app from the Google Play Store or/ Apple App Store.
Log in to your account using the Air Canada login details.
You will reach your dashboard. Go to the “My Bookings” section of your dashboard.
Passengers need to provide their Air Canada flight ticket reference number along with their last name. It will help them to retrieve the reservation they want to cancel.
There will be a cancellation option in your reservation. Click on it to proceed with the cancellation.
You must pay the required cancellation charges to complete the withdrawal of your reservation.
The Airline will send you a confirmation to your registered email address.
Air Canada Flight Cancellation through Customer Support
The refund request for Air Canada can also be made by contacting their travel agents. You can reach them through their customer support number at 1-888-247-2262 or +1-866-679-5070. Verify your details with them. They will inform you about your ticket cancellation policy and associated charges. After requesting your ticket cancellation, the Air Canada support agents will process your cancellation request over time. You will receive your flight fare value in your eligible payment mode after the successful ticket cancellation.
Air Canada Ticket Cancellation at the Airport
Air Canada also provides you with the flexibility to cancel your flight tickets at the airport.
Go to the Air Canada customer service desk.
You will have to request them about your flight cancellation.
You will have to provide them with your booking details
The Air Canada staff will make you aware of your cancellation charges (based on your fare type).
Pay the required fees to complete your Air Canada flight cancellation.
You will get the confirmation at your registered email address.
How to cancel an Air Canada Ticket via third-party agents?
Passengers may also seek the help of the travel agents (third party) to facilitate a hassle-free Air Canada refund process. Contact the travel agency that booked your tickets to cancel your trip. Travelers should use the same channel from which they purchased their flight tickets. It is because each partner uses a different booking system. Air Canada may not be able to access a different booking method to process your cancellation and refund request.
What to do If Air Canada Cancels my Flight?
Air Canada gives a full refund to passengers on flight cancellations from their side. You are entitled to the following services for free.
You will get a free rebooking option to your destination on the next available flight with Air Canada or other Airlines.
Complete Refund: If you do not want to take the rebooking option, you will receive a full refund on the unused portion of the tickets. You can also get a refund in the form of travel vouchers.
Air Canada gives free meal/ snack vouchers to stranded passengers.
You will receive free hotel accommodation for overnight stays. Transportation is also provided between the airport and the hotel.
What are the Different Scenarios to Claim a Refund with Air Canada?
Air Canada is known to offer a refund to passengers under different circumstances. We have outlined the various instances that qualify you for a refund below.
Voluntary flight cancellation within 24 hours of ticket purchase time (for all ticket types)
Self-flight cancellations after the grace period (only for refundable ticket types)
The flight is deferred by more than 3 hours at your boarding airport.
The Airline changed your destination airport.
Your departure airport has been switched.
Addition of new connections to your Air Canada flight journey (with more stopovers than before).
Air Canada Cancels flights on its own (operational/security) failure
Your reservation is demoted to a lower cabin (applicable for flights between Canada and the USA)
The 24-hour full refund claim is applicable for flight bookings made through the official gateways (official website/ app/ ticket counter/ contact centres).
How to make an Air Canada Refund Request?
Passengers can claim a refund with Air Canada after their flight cancellation. You are permitted to apply for a request through online as well as offline channels. The online method includes its official website/ mobile app. You can call the customer care centre to know about your refund status in offline mode.
What Kinds of Refund Credits does Air Canada offer?
Air Canada gives different credit options for refundable and non-refundable tickets. Passengers can opt for a refund through these credit options for future use. We have shared both of these credit options below.
Aeroplane Miles: Refundable fares can be credited as Aeroplane miles in the account of the passenger. You can redeem these miles for your future travel with Air Canada. Travelers can also use these miles for other rewards provided by the Airline.
You can obtain the Air Canada refund as travel vouchers for a non-refundable Basic fare. The validity of the Air Canada travel voucher is one year. It can be used for future travel with Air Canada.
How to Check your Air Canada Refund Status?
Travelers can visit its official website. You can check your Air Canada refund status in the “Bookings/ Trips” section after logging into your account. You should select the appropriate reservation. The Air Canada prompt will show your refund status on that page. The same steps can be performed on the mobile app to check the refund status of Air Canada.
Final Words
That’s a wrap from our side. We have covered all the key aspects of the Air Canada refund policy. This factual information will not only help you in getting your flight ticket value easily, but also help in avoiding the deduction of additional charges.
You can always contact the experienced travel experts at Tours N Treavel Pro for flight bookings, cancellations, and refunds. Our travel representatives are available for you round the clock at +1-866-679-5070. You will receive complete assistance with your Air Canada refund claim from our team.
Frequently Asked Questions
Air Canada returns the complete fare value for flights canceled within 24 hours of the booking time. After this period, your ticket type will determine the cancellation and Refund rules.
Air Canada provides reimbursement for arrival delays (resulting from flight cancellations). The compensation value depends on the delay time.
400 CAD for 3 to 6 hours of flight delays.
For 6 to 9 hours of light delays: 700 CAD
1000 CAD after 9 hours
Air Canada offers a complete reimbursement of the reservation value for tickets revoked within 24 hours of the purchase. All types of fare options are eligible for a full refund during this grace period. After 24 hours, only Air Canada refundable tickets may fetch you a complete reimbursement.
You can get a full refund on the following types of tickets as per the Air Canada cancellation policy.
Latitude
Comfort
Business Economy (Flexible)
Flexible Premium Economy
You will need to log in to the Manage Bookings section of your Air Canada account on the Air Canada website. Then, choose the 'Change or Cancel' option to modify or cancel your flight. You can also call their customer service for flight cancellations.
USA +1-866-679-5070
