Having an understanding of policies of the airline you are travelling with will help you face the unexpected challenges that may come with air travel reservation. If you have booked your flight with Copa Airlines, then it will be helpful to learn Copa Airlines policy for situations like cancelling the flight, changing a flight, claiming a refund, etc.
Moreover, you can also dial +1-844-402-8105 to contact Copa Airlines representatives and get assistance regarding the policies of the airline. On the other hand, you can go through the article below to get a better and deeper insight regarding all the major Copa Airlines policies.
About Copa Airlines Change Policy
If, for any reason, you need to change the details of your Copa Airlines flight to make it suitable for your travel plans, then you must familiarize yourself with the airline’s change policy. Let’s understand the rules for the policy with easy key pointers that are mentioned below:
According to the Copa change policy, you can change your flight within 24 hours of booking without paying additional fees but your flight date must seven or more days away from the date of flight booking.
Additionally, you can change the date, time, destination, and name of your flight.
If you fails to change your flight within the risk-free window, then the airline will penalize you with the change ticket fee that starts from $75 per ticket per person.
In case Copa will change your flight due to safety reasons, then you have right to ask the airline for providing your complete ticket value as refund.
Under Copa Airlines change flight policy, passenger can change their name at no cost for once.
However, it depends on the time when you make the flight changes and the type of change you need to make.
Likewise, you can change up to three characters of your name under the name correction policy of the airline.
The airline allow its passengers to modify their name online through the official website or mobile application or offline by directly connecting with it customer service team.
Always keep in mind that the flight change is depend on the availability of seats. If there is no seats available on the plane, you have to wait for upcoming flight.
If Copa Airlines deny for boarding due to overbooking issues, then you can also change your flight for free or ask for a refund.
Passengers who are travelling in the Economy class, cannot change their flight as they have to cancel their flight and rebook it with update flight details according to their travel requirements.
Copa Airlines Cancellation Policy: Quick Guidelines
In case of flight cancellation, there are some terms and conditions available that you need to follow. You need to check out the complete policy for a smooth cancellation process. Moreover, we have mentioned all the rules to make it convenient for you, so read them carefully:
To make a free cancellation, you need to cancel your flight within 24 hours of booking, and your flight date must be seven or more days before departure.
If you fail to do so, then you will liable for paying the cancellation charges in order to cancel you Copa Airlines booking.
Copa Airlines cancellation fees are not specific as it will calculated based on various factors and ranges between $50 to $150.
Similarly, the tickets that are booked within seven days of departure date cannot be cancelled.
If the flight is cancelled by the airline, then you can ask the provider to provide a complete refund.
Passengers with the membership of loyalty program or are frequent flyer, can cancel their flight anytime within 24 hours before the departure for free under Copa Airlines cancellation policy.
Additionally, you can cancel your flight with ease through the official website of the airline or by calling the customer service team at +1-844-402-8105.
The flight cancellation rules are only applicable for the airlines that are booked directly through Copa Airlines.
Keep in mind that you will have to pay additional charges along with cancellation charges (if applicable) when you cancel your reservation through customer service.
Review Copa Airlines Refund Policy In Detail
After cancelling a Copa Airlines flight, it is essential to have enough information regarding the refund rules in order to apply for a refund without facing any last-minute trouble. Thus, look at the following points carefully:
First, the refund completely depends on the fare rules and from where you purchased it.
Copa Airlines provide you with your refund in the original form of payment within 7 to 20 business days.
In accordance with Copa Airlines refund policy, you can change or cancel your flight within 24 hours of purchase for a full refund.
Keep in mind Copa Airlines will only provide travel vouchers for your upcoming trip if you are holding a non-refundable flight ticket.
These vouchers can be used for future bookings within one year from the original date of issuance.
If you have cancelled your booking after missing the risk-free period, the Copa Airlines will provide refund after deducting the cancellation or change fee from the total ticket value.
The ticket credits cannot be given to other person as it can only be used by the person whom it issued.
If your flight is cancelled or delayed by the airline, then you will receive complete Copa Airlines cancellation refund.
Additionally, if you have bought travel insurance, then you can get a refund depending on the terms and conditions.
To claim a refund, you can navigate to the official website o Copa Airlines, use Email service, Live Chat option, and call its representatives.
Copa Airlines Name Change Policy: Rules & Restrictions
If you have made errors in your name while booking your Copa Airlines flight tickets, name changes can be made easily if you have a better understanding of the name modification policy. Let’s learn these rules with the help of the following points in order to change the name on the ticket with ease.
As per the policy rules, you can apply for a name change for the unused segment of the flight.
Similarly, the flight segment of your flight must be operated by Copa Airlines only.
Additionally, you cannot make the name change request for the codeshare agreement partners.
The airline permits one name modification per ticket at no additional cost.
Copa Airlines does not allow to change the ownership of the ticket as you cannot transfer your ticket to other person.
Passengers can fix up to three characters of the first, middle, and last name under the Copa Airlines name modification policy.
Ensure that your name on the flight ticket must match to the name as appears on your government approved photo ID.
In addition to this, the name change on the flight ticket is subject to Copa Airlines name change fees.
On the other hand, all kind of name modifications have to be done at least 3 hours before the departure as the airline does not allow you to do so after this time period.
You can change your name through the official site of Copa Airlines, mobile application, or by connecting to its representatives.
Find Further Assistance At Tours N Travel Pro!
In the above information, we have outlined Copa Airlines policy for various situations including flight change, flight cancel, getting refund, or name change for your convenience. The above-covered policies and rules are subject to change as the airline modifies its policies’ terms and updates them on its official website. If you are still looking for additional guidance, you are free to contact our specialist at +1-844-402-8105 at any time.
Frequently Asked Questions
Copa Airlines significantly charges a flight change cost when changing booking details which depends on the travel route and fare type. Similarly, the fees ranges from $75 to $200 from domestic routes while the change fee for international flights may vary.
With Copa Airlines, you can cancel your flight online through the official website, mobile application, or live chat feature. By cancelling your flight within 24 hours of booking, you can expect a complete refund for the unused portion of your ticket.
Non-refundable tickets retain the value for future travel use while they are valid for only one year from the date of issuance. At the time of booking new flight tickets, the corresponding change penalties will apply. Similarly, the ticket credit credit is non-transferable and can only be used by the original owner of the ticket.
You are eligible for a flight refund when your flight is delayed by more than 5 hours, and you are no longer to board your flight. Or if your flight is cancelled by the airline less than 14 days before departure and the alternative flight options do not suit your travel plans.
With Copa Airlines, the tickets are usually non-transferable. That means, you cannot transfer your flight to someone else by changing complete passenger's name on the ticket. In this condition, you can cancel your flight and rebook it again with updated name by paying the cancellation charges.
