Seaborne Airlines offers domestic seaplanes and land planes between the British Virgin Islands, Martinique, Dominica, Guadeloupe, St Kitts and Nevis, St Maarten, and three stations in the Dominican Republic. When you book the flight with the “Seaborne Airline Flights”, you must know their cancellation and refund policy. The seaborne airlines cancellation policy allows the passenger to cancel their flight ticket.
About Seaborne Airlines Cancellation Policy
According to the Seaborne Airlines cancellations policy, passengers can cancel their flight ticket within 24 hours of the flight booking. The key information about the Seaborne airline cancellation is as follows:
Kindly check the airline cancellation fee at the time of booking the flight ticket.
You can change your flight after paying the small fee. Kindly check all the details on the ticket before booking the flight.
The cancellation fees is waived off in case of medical emergency, death, serious illness, or military deployment.
A small cancellation fee will be deducted from your ticket value if you cancel the ticket.
Seaborne Airlines Cancellation Policy – A Detailed Overview
Let us have a quick look at the detailed information on the seaborne airline cancellation policy. This will help the user understand the policy better so that they can easily cancel their ticket. The main highlights of the cancellation policy are:
You can cancel your flight ticket upto 2 hours before the departure of the flight. However, you need to pay a little cancellation fees.
As per the 24 hours cancellation policy, you can cancel your air ticket within the 24 hours of ticket purchase.
If the airline cancelled your flight due to bad weather, the airline will compensate you as per their policy.
The airline will charge you the cancellation fee, depending upon the fare type and the time of cancellation.
Seaborne Airline cancellation Fees
The detailed table on the Airline cancellation fee is as follows:
Cancellation Time | Cancellation Fee |
Within 24 hours of purchase (if purchased at least 7 days before departure) | USD 0 |
60-+ days before departure | USD 0 |
31 – 59 days before departure | USD 69 |
7 – 30 days before departure | USD 99 |
6 days-1 hour before departure | USD 119 |
Different Ways to Cancel the Seaborne Airline Cancellation
After knowing the cancellation policy and the fees, it is important to know the process of cancelling your flight ticket. Different ways to cancel the flight ticket are:
Online Method
The easiest way to cancel your flight ticket is through their website. The steps for online cancellation of the ticket are:
Open the official website and log in to your account using your admin credentials.
After that, click on the “MT TRIPS” option and locate the flight you want to cancel.
Click on the “Cancel Flight” button and follow the instructions to complete the cancellation process.
You will get the confirmation message stating, “Flight Cancellation”.
At the Airport Counter
If cancelling your flight through the website seams to be difficult for you, then, go to the nearest Airport. Find the Seaborne ticket counter/ kiosk, and ask their representatives to cancel your flight ticket in person. The representative might ask you to show the relevant documents, supporting the cancellation of your flight ticket.
Over the Phone Call
You can cancel your flight ticket by speaking to Seaborne Airlines representatives over the phone. All you need to do is dial their official phone number to connect to their representatives. Make sure you keep your reservation number and other relevant information handy before placing the call.
Seaborne Airlines Refund Policy – What You Will Get Back?
Getting back the refund after cancelling your flight ticket is the most hectic task. Airlines usually do not like to pay you back when you cancel their flight. However, this is not with Seaborne Airlines. For the convenience of the users, the airlines have a separate refund policy, which is segmented into two aspects, explained below:
Unrestricted, Refundable Fares
The main key points of the refundable policy for the refundable fares are:
The full amount will be refunded back to the original source of payment, if the passenger cancels the refundable ticket within the 24 hours of flight booking. Make sure the ticket is booked directly by the Airline.
If the refundable ticket is totally unused, the full amount will be refunded.
The ticket will be refunded only to the person named on the ticket.
If the flight ticket is partially used, the amount difference between the original ticket and the fare of transportation actually used will be refunded.
The amount will be refunded only to the name of the person on the ticket.
For all the tickets bought by the cash/ credit card, the amount will be refunded within 7-10 business days.
The credit card billing cycle will take two business cycle, so contact the credit card company to verify receipt of the statement.
No penalty will be charged if you cancel the ticket within 24 hours if bought 7 days or before the departure date.
No refund will be provided if you have not cancelled the ticket 24 hours before the flight departure.
Non-Refundable Fares, Restricted Fares
The main highlights of the non-refundable fares refund policy are:
All fares other than the corporate programs and unrestricted “Y” fares are non-refundable and non-transferable.
The non-refundable fares must be cancelled 48 hours prior to the scheduled departure.
No refunds will be granted for the discounts or the non-refundable tickets.
Only the taxes and the fees will be credited when the non-refundable ticket is cancelled as per the Airline policy.
You can use the credit to book a new reservation only. The credits are valid only on the Seaborne Airlines in the name of the passenger only.
In case of unused ticket, passenger can request a credit for the unused ticket. The credit is valid for the time period of one year from the date of original issuance.
Combined Fares
In this type, one leg of the fare comes under the refundable fare, and another leg of the fare lies under the non-refundable fare. You will get a refund for the refundable fare part of the combined ticket as per the refundable fare policy. The non-refundable refund policy will be applied to the non-refundable fare part.
Involuntary Refund
The main key points of the involuntary refunds are:
If the Airline fails to operate the Airline on the scheduled departure date due to bad weather, force majeure events, the airline will refund the full amount, in case no amount of the fair is used.
In case a portion of the ticket has been used, the airline will refund the amount equal to the lowest applicable direct one-way fare.
Documents Required for Receiving the Refund
For a smooth refund process, make sure you submit the following documents and information, including:
Valid ticket submitted to us before the expiration date (tickets expire one year from the date of issue)
Ticket number for electronic tickets
Brief written explanation
Your name, address, and telephone number(s), email address, from of payment used
to purchase the ticket.
How can you get the Seaborne Airlines refund easily?
If you are looking to learn the process of getting your money back from the airline after cancelling your flight ticket, read this section.
Via Website
The simple steps to get the refund from the Airline is through their website. The process includes the following steps:
Open the official airline website and click on the “MY TRIP” option.
On the opened page, enter the information asked, such as name, phone number, and confirmation code.
Click on the Continue button.
The refund amount and the cancellation fee will be displayed on the page that appears on your screen.
Through Representatives Over Phone Call
If you cancel your air ticket via the representatives over the phone call, you can ask the officials about the refund process. The agents/ representatives will share the details about the flight refund process. Follow the process as explained by the officials to get the refund.
Seaborne Airlines Change Flight Policy – A Quick Overview
Cancelling your flight at the last moment due to sudden change in your trip plan is always not the last option. Instead of cancelling your flight, you can ask the officials to reschedule your flight on your desired date. It will not only save the cancellation fee, but, also you can enjoy your already planned trip.
All fares are non-refundable, except for unrestricted (“Y” or “B”).
The non-refundable fares can be changed, subject to the availability of seats, and the charge can be changed per passenger.
Passengers need to pay the price difference between the fares.
The ticket change needs to be made prior to the scheduled departure. If the passenger fails to do so, the ticket value will be fortified.
Flying with the Seaborne Airways is always a smooth experience if you abide by the Airlines rules and regulations. For the flyers convenience, the airline has the separate policies, including cancellation, refund, flight ticket change. If you are finding trouble in cancelling your airline ticket, contact the Tours N Travel Pro experts at +1-844-402-8105. They will assist you in all.
Frequently Asked Questions
The best way to avoid the cancellation fee is to cancel your flight ticket within 24 hours of the flight booking, so long the ticket has been purchased at least 7 days before the departure of a flight.
The airline has the different cancellation fee, depending upon the route, fare and the time of cancellation. Read the cancellation policies carefully to learn more.
If the items were missed/ lost, then, you need to report the missed items to seaborne Airline before leaving the Airport or within 24 hours of the receipt of the bag.
If you miss your flight after arriving after the flight check-in, you will be marked as “NO SHOW”. The Airline is not responsible for any passenger who misses their flight under any circumstance.
You can talk to the Seaborne representative by dialling their phone number/ helpline. However, due to work overload, they are super busy. Hence, our representatives will help you. Dial our helpline number +1-844-402-8105 to speak to our travel experts.
