In the aviation world, cancelling a flight ticket due to a sudden change in the plan is a common phenomenon. Silver Airlines, one of the regional airlines in the United States, understands this and has the cancellation, refund, and name change policies under the “Silver Airways Policies“. The flexible Silver Airways cancellation policy allows users to cancel their flights and get refunds easily. Let us have a quick look at the Airline cancellation policies to ensure a comfortable, smooth process.
Understanding the Silver Airways Cancellation Policy
Cancellations are an inevitable part of the travelling world. The passenger or the airline can cancel the flight at any time due to unavoidable circumstances. Silver Airlines has strict cancellation policies. You must abide by these rules to get a refund and avoid extra charges/ penalties. These rules will vary depending upon the fare class and route.
The general guidelines of the cancellation policy of the airline are:
The airline has a 24-hour cancellation policy, according to which the passengers can cancel their flight ticket without paying any fee/penalties. Under this policy, one can claim the full refund if they cancel the flight within 24 hours of the booking, however, the booking has to be made 7 days before the departure of the flight.
If the passenger fails to cancel the flight ticket within 24 hours, a cancellation fee/penalty will be imposed. The fee will vary depending on various factors, such as fare class, number of people in the ticket, route, fare type, and the time of cancellation.
When the booking is made by third-party agents/ websites, the airline will not help the passenger with ticket cancellation. Passengers need to contact their travelling agents regarding the ticket cancellation.
All refunds will be processed using the original form of payment, as per Silver Airlines.
The full cancellation can be done by the online portal only; however, the partial cancellation can be done by the representatives/ calling the customer care.
The passenger who directly bought the ticket from the Airline can cancel it from the website only.
Silver Airways flight cancellation fees
When you cancel the flight ticket, the airline will asked you to pay a certain fees/ penalty. The penalty is implied for both the domestic as well as international flight. However, the flight cancellation fee might vary. The cancellation fees for the international flight is much higher than the domestic flight cancellation fee.
The key points of the Silver Airways flight cancellation fees are:
If the cancellation is made within 24 hours of reservation, the airline will not charge you any charges.
The airline will charge you certain fees/ penalty, if the passenger fails to cancel their ticket within the free time slot, i.e. 24 hours of booking.
The cancellation fees varies on various factors, such as destination city, cancellation time, fare, service class.
The breakdown of the cancellation fees:
Type of Fare | For Domestic Flights (in USD) | To Cancel International Flights (in $) |
Escape | 50 | 100 |
Freedom | 50 | 100 |
Silver Airways cancellation process
Unfortunately, the unavoidable situations are real which forces you to cancel your air ticket. The flyer can cancel their air ticket, via website, call, or through the agents.
Using the Silver Airlines website
The passenger can cancel their flight ticket directly through the website if they have booked the ticket directly from their website. Booking can be cancelled using the steps mentioned below:
Open the airline’s official website in your web browser.
Choose the “Manage” option and enter your last name and confirmation code in the space provided.
Click on the submit button. This will open your airline ticket on your screen.
Here, click on the “Cancel” button and pay the necessary fees to cancel your reservation.
Using the Phone Call
Alternative way to cancel the air ticket is via the phone call. When the online method is not accessible, you can revoke your phone ticket over the phone call. The representatives are available from 9 AM to 6 PM.
The instructions to reach the representatives of the airline are as follows:
Dial the airline’s official helpline number.
Once the phone call is connected, you can speak to the representatives regarding the flight cancellation.
The officials will ask for some information. Provide the relevant information to the officials.
Airline representatives will begin the flight cancellation process. Also, pay the necessary fees.
The confirmation message will appear once the flight is cancelled.
At the Airport
Another way to reach to the official representatives is visiting the airport. Reach to the helpline desk of the Silver Airline at the departure. Ask the representatives of the airline to cancel your airline ticket.
Through the Agents
In case you have booked the airline ticket through the third party agent, reach them to cancel your airline ticket.
Silver Airways Ticket Refund Policy
After cancelling the airline ticket, the flyers wish to get their money back. The Silver Airways has the strict refund policy, which helps the user in getting back their money from the airline after cancellation.
The key points of the Silver Airways refund policy are:
The flyer will get the full refund if they cancel their airline ticket within the 24 hours of the booking. However, it is only possible when the reservation is made 7 days prior to the scheduled flight departure.
You will not get the money back on the non-refundable ticket.
The refund can be requested by filling out the refund form available on the official website.
Only the refundable tickets are eligible for the refund.
Silver Airways cancel flight refund will be reflected within 7 to 20 business days from the date of cancelling.
If the payment was done by cash/ cheque, you must reach to the officials of the airline and ask the reimbursement in the desired manner.
Silver Airways Change Flight Policy
Changing your flight date or time is always better than cancelling the whole trip. The airline allows you to rebook your flight if you have booked the refundable or freedom fare. However, if you have booked the Escape fare, there will be charges. The passengers need to pay the difference.
In case you reschedule your flight ticket, you need to pay the below-mentioned fees:
In the same fare: $39
In any fare: $99
Flying with Silver Airways is a lifetime experience. For the comfort of the flyers, the airline has a strict policy covering cancellation, refund, and flight change. If you still have any further queries, you are free to contact the Tour N Travel Pro experts +1-844-402-8105. They will help you and make your travelling experience a lifetime memory.
Frequently Asked Questions
Yes, the airlines can cancel their flight ticket for free under the 24 hour cancellation policy. However, the flight needs to be booked 7 days before the flight departure.
The Silver airline will reimburse you for flight delays or cancellations due to bad weather or other technical issues.
Yes, the airlines allows you to bring the wheelchair or other devices (that helps in mobility, like cane, walker). These are checked in for free of charges for you at the airport.
Yes, the airline allows you to bring your pet and dogs on board. Read the Silver Airways pet policies for more details.
Reaching out to the travel experts at Silver Airways is quite simple and straightforward. However, due to their busy schedule, reaching them becomes a little bit difficult. Instead, you can speak to our travel experts at +1-844-402-8105
