Air France Flight Delay Compensation

Have you ever found yourself waiting endlessly for a flight that never showed up? Or you may have been stuck in an airport for hours due to a flight delay. It’s frustrating when airlines cancel or delay flights, causing inconvenience and stress for travelers. But did you know you may be entitled to Air France flight delay compensation for these disruptions? In this blog post, we will discuss the details of flight delays and guide you on how to make airlines pay for their mistakes.

By following the rules of EC 261, travelers can protect themselves against Air France flight delays. The rules and regulations of this policy, keeping in mind the EC 261 law, are fair and ensure assistance in cash or credits. Air France’s flight delay compensation policy is as follows:

  • In cases like mechanical issues, technical faults, weather disruptions, etc., you can claim for the Air France flight delay compensation.
  • You can easily claim compensation under the EU law that can assist you in compensating for your loss.
  • In case of delays or cancellations, Air France Airlines will provide you with drinks, food, transportation facilities, etc.
  • You can also get accommodation and transportation if the fault is of the Air France airline.
  • If your flight gets delayed for more than 3 hours, you can claim Air France delay compensation in the form of money.
  • However, Air France Airlines is not responsible for compensating you if they offer an alternative flight.

How Much Can You Claim for Air France Flight Delays or Cancellations?

The Air France flight delay compensation amount varies between 250€ to 600€. However, the compensation amount depends on the factors such as delay duration or route distance. To know how much amount you are eligible for the flight delay compensation, follow the points given below:

  • If your flight distance is less than 1500 km, you can claim €250 in compensation. 

  • If your journey with an Air France flight is between 1500 and 3500 km, you can claim €400 as compensation.

  • If your flight’s travel distance exceeds 3500 km, you can claim up to €600.

How Do I Get a Compensation From Air France?

Air France offers various ways to claim compensation for flight delays. Below, you will get to know the procedures for the various methods:

To Get The Compensation Online

  1. Visit the official website of Air France Airlines.

  2. Head to the “My reservation” section.

  3. Enter the details such as booking number and passenger’s last name.

  4. Then, select the flight for which you are eligible for the compensation.

  5. Click on the “request compensation” option.

  6. However, you can also check the compensation status through your email ID.

  7. Finally, wait for at least 7 to 10 business days to get compensation from Air France Airlines.

To Get The Compensation Offline

  1. Dial the Air France customer service number 1-844-402-8105.

  2. Follow the IVR instructions to request a refund according to your requirements.

  3. Provide all the details of the travelers.

  4. Please provide them with the reason for asking for compensation from Air France.

  5. Lastly, wait until the Air France airline accepts the refund request.

How Long Does It Take to Get Compensation from Air France?

Air France processes the compensation claims in about ten weeks (approximately 65 days). However, this timeline varies depending on the specifics of each scenario and the volume of the claims Air France is handling at that period. Additionally, during the processing period, the airline aims to provide clear and specific reasons for flight cancellations and ensure that the applicable policies and rules set any due compensation.

What Documents Do You Need to Claim Compensation from Air France Airlines?

Before requesting the Air France flight delay compensation, you must ensure to keep these documents handy:

  • Booking confirmation: A booking confirmation ticket or number proves that your booking was with Air France Airlines for the delayed flight. However, you can find this document in your email. In case you can’t find it, you can ask the airline representatives to send you a copy.

  • Identity proof: any documents like a visa, valid ID, residence card, or passport that prove your identity. Providing the airline with these valid IDs can assist you in proceeding easily with the compensation claim process.

  • Boarding pass or confirmation for Air France airline: documents such as boarding pass or any written communication indicate your intention to travel on the flight. Additionally, it is advisable to keep your boarding pass safely or any written proof from the Air France airline acknowledging their fault.

  • Receipts of additional expenses: You must ensure that you keep all the bills and receipts for the extra expenses you suffered due to the flight delays. Receipts or bills for hotels, meals, transport, or new flight tickets are valid documents to claim compensation.


If someday you encounter a flight delay, cancellation, or overbooking situation with Air France Airlines, it’s important to understand your rights regarding Air France flight delay compensation. Familiarize yourself with Air France Airlines policies regarding flight delays, cancellations, or overbooking, and don’t hesitate to contact the airline for assistance and compensation options. Your patience and Perseverance could result in a more favorable result for your travel experience. 

Frequently Asked Question

Suppose you have been delayed at your final destination for 3 hours or more after the originally scheduled arrival time. In that case, you are entitled to compensation, except if extraordinary circumstances cause a delay that the airline could not anticipate.

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late. Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.

Compensation amounts (cash): Flights up to 1,500 km: €250. Flights within the EU of more than 1,500 km and all other flights between 1,500 and 3,500 km: €400. Flights not falling under A or B with a delay beyond four hours: €600.

Air France takes an average of 10 weeks to process your compensation (65 days). Moreover, Air France provides clear reasons for flight cancellations and makes sure to settle any due compensation.

Leave a comment

Your email address will not be published. Required fields are marked *