United Airlines Seat Upgrade

Did you book tickets for your trip but aren’t happy with the seat that the airline assigned you? Don’t worry because the United Airlines Seat Upgrade policy is here to help you travel in comfort. As the name of the policy states, customers can now upgrade their seats to a better one at their convenience.

Irrespective of where you are traveling to or from, everyone deserves to have a comfortable seat and an exciting in-air experience. To ensure your travel is peaceful, United provides all kinds of facilities and amenities to the customers who choose to upgrade their United Airlines seats.
In this article, you will find all the information that you need regarding the process of upgrading seats on United Airlines. The airline offers passengers with various upgrades, such as MileagePlus and PlusPoints upgrades. To know the procedure and other terms and conditions, read the article till the end.

What is the United Airlines Seat Upgrade Policy?

Whenever you take a flight to any location, it is important to have a seat that provides you with the comfort you need. For example, if you’re tall and require a seat with extra legroom, you will not be able to travel in regular seats.

Therefore, to ensure that the passenger travels in comfort, United Airlines provides customers with easy ways to change their seats for the better. The United Seat Upgrade policy has multiple methods through which customers can upgrade their seats. Read below to know more.

United Airlines Upgrade Seat: Eligibility

Are you someone who prefers the window seat but got assigned the middle one? Do you require an adjustable headrest, but the airline assigned you a different one? Read the points given below to understand whether or not you are eligible for an upgrade.

  • The United Mileage Member norms state that customers can easily upgrade their United Airlines flights. The procedure and other methods by United are convenient and easy to follow for all.
  • Passengers applying for mileage upgrade awards will get automatic refunds, or the airline will redeposit the miles and co-pay. This is because the mileage upgrade award does not work on segments for the upgrade portion.
  • The airline will deduct the miles from the customer’s account automatically
  • If any passenger is flying with a discounted promotional ticket or an award, then United Airlines mileage plus upgrade will not apply.
  • Moreover, an upgrade of any ticket with basic economy fare and miles ticket is mandatory.
    Customers can also avail of the standby ticket feature since the traveler who is waitlisted will receive an automatic upgrade during check-in.

Types of United Airlines Seat Upgrade

As mentioned above, there are a number of ways through which customers can upgrade their United seat. Therefore, it’s important to first review the availability of the upgrades. Given below are some upgrades that the airline provides to its customers.

  • MileagePlus Upgrade Awards: This particular upgrade can be used by a United Airlines member by using their existing miles.
  • Complimentary Premier Upgrades: If you hold United Premier Status, then the airline may provide you with an instant upgrade or put you on the waitlist. This is possible where spaces are available on Select United, United express-operated flights, and Star Alliance.
  • PlusPoints Upgrades: These upgrades are available only for Premier Platinum and Premier 1K members. Customers may purchase this upgrade by using PlusPoints.
  • Star Alliance Upgrade Reward: Customers with MileagePlus Upgrade rewards can use their existing miles and get upgrades on United flights on which Star Alliance Network operates.
  • Instant Upgrade: These types of updates are instant and often granted during the ticketing process. However, these are for certain fares only, and Premier and 1K members.

United Airlines Seat Upgrade: Points to remember

Before you begin to request a seat upgrade with United Airlines, it is important for you to know some things. Please read the points given below.

  • There is no guarantee when it comes to an upgrade request. The approval of your upgrade request will depend on the availability of seats.
  • However, if there is no chance of an upgrade, then the airline will refund the taxes, miles, or the co-pay that the customer has already paid.
  • The status of the upgrade depends on various factors. These factors include fare class and whether or not you have a United Credit Card.
  • Additionally, when did you request a seat upgrade with United Airlines also matters.
  • The possibility of receiving an upgrade on every segment remains very bleak.
  • Therefore, if even one segment gets upgraded, your MileagePlus upgrade will be considered as used.
  • If the fare that you hold was originally on discount, then United Airlines may ask you to co-pay.
  • However, if you are a premier member of United, then this may be an exception for you in some places.

How do you upgrade your United Airlines seat using Miles?

United Airlines offers customers a chance to use their earned miles to upgrade their seats. This way, you can travel in utmost comfort without paying any extra penny. To know the process of upgrading United Airlines Seat, read the step-by-step instructions below.

United Seat Upgrade Through Website

The phone number method is a widely used process and also the most traditional one. Customers who are not tech-savvy or are having problems online can always choose this method. To know the detailed steps, read the points given below.

Upgrade Seat on United Airlines Via Customer Service

The phone number method is a widely used process and also the most traditional one. Customers who are not tech-savvy or are having problems online can always choose this method. To know the detailed steps, read the points given below.

  • Dial the official customer service phone number of United Airlines: 1 (800) 864-8331 or 1-844-402-8105.
  • Next, listen to the IVR instructions and press the key suitable for your request.
  • An agent from United Airlines will answer your call shortly; please wait patiently.
  • Once the agent answers your call, explain to them that you want to upgrade your ticket.
  • Please provide all your ticket details to the agent and select your desired seat.
  • In the next step, choose your preferred payment method and make the payment.
  • You will shortly receive an email from United Airlines stating your seat upgrade request.

Can I upgrade my seat on United Airlines at the Airport?

The Airport is the last method through which customers can apply for an upgrade for their seat. However, customers can do this process 24 hours before the scheduled departure of the flight. Additionally, a designated agent is available at the check-in counter as well, who can help you upgrade your seat, if possible.

  • Please reach the respective Airport at least four hours before the scheduled departure of your flight.
  • Get in touch with a live person at the check-in counter and ask them if any seat of your choice is available.
  • If yes, provide the agent with all the relevant details of your existing ticket.
  • Finally, select a payment method and make the payment successfully.

United Airlines Seat Upgrade cost with Miles.

The United Airlines seat upgrade fee usually ranges from $125 to $350. However, the exact amount of the seat upgrade fee depends on the fare type, length, route, and destination of the flight. If you want to know the amount that you need to pay, then you can log in to your United account.

If you have any questions or wish to know more about the United seat upgrade procedure, call United customer service. To get in touch with a live person at United Airlines, call 1 (800) 864-8331 or 1-844-402-8105.


Everyone deserves to travel in comfort and live the luxurious in-air experience. Therefore, if you were assigned a seat that you do not want, then you can upgrade your seat with United Airlines. In case of any other questions, please get in touch with a live person at United. Dial 1 (800) 864-8331 or 1-844-402-8105 and get a human at United Airlines for a seat upgrade.

Frequently Asked Question

United Airline Seat Upgrade fee starts around $125 and may range up to $350. The exact amount that you need to pay will depend on the route, length, and destination of the flight.

Yes. Customers can request a seat upgrade with United 24 hours before the scheduled departure at the Airport. Reach the United Airlines airport counter at least four hours before departure and speak to a live person at the United counter.

Customers have the choice to choose their preferred method of seat upgrade with United Airlines. These include online methods through the official website, calling the customer service agent, and visiting the Airport.

If you want to raise a complaint with United Airlines, then you can give their customer service a call. Or, write feedback on the feedback form available on the official website of the airline. 

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